Frequently Asked Questions

This section addresses common queries about Care Connexions UK’s services and processes.

Q: What services does Care Connexions UK provide? A: Care Connexions UK offers two main services: Supported Living and Domiciliary Services. Supported Living provides 24-hour
care in a residential setting, while Domiciliary Services offer daily care and support to individuals in their own homes.

Q: How do I get started with Care Connexions UK’s services? A: The process typically begins with an initial inquiry via phone (0203-983-7111) or email (info@careconnexionsuk.com). Following this, a comprehensive needs assessment is conducted to understand your specific care requirements. Based on the assessment, a personalised care plan is developed in collaboration with you and your family, if desired.

Q: What are the benefits of choosing Care Connexions UK? A: Care Connexions UK provides compassionate and personalised care. For Supported Living, this includes 24-hour support in a comfortable environment. For Domiciliary Services, it means receiving the care you need to maintain independence in your own home.

Q: What is Supported Living? A: Supported Living provides individuals with care and support within a residential setting, promoting independence while ensuring safety and well-being. It’s suitable for individuals who need ongoing support with daily living and prefer a community environment.

Q: What are Domiciliary Services? A: Domiciliary Services, also known as home care, involve providing care and support to individuals in their own homes. This allows people to maintain their independence and routines while receiving assistance with various daily tasks.

Q: Where is Care Connexions UK located? A: Care Connexions UK has two homes based in Croydon, UK, and another home located in SE23 Forest Hill/Lewisham area.

Q: How can I contact Care Connexions UK? A: You can contact Care Connexions UK by calling 0203-983-7111 or by using the email option available on our website