While our website provides an overview of our services, understanding the processes involved in accessing them is essential. We believe in fostering transparency and managing expectations for potential clients. Typically, engaging with Care Connexions UK involves the following key steps:

For Supported Living Services:

The process for accessing our Supported Living services follows a similar initial structure. It begins with an inquiry to understand the available options and your specific needs.

A thorough assessment will then be conducted to determine your specific support requirements, preferences for living arrangements, and goals for independent living. Following the assessment, the focus will be on finding suitable accommodation within one of Care Connexions UK’s supported living facilities that best aligns with your needs and preferences. A personalised support plan will be developed, outlining the level of care and assistance to be provided, with a strong emphasis on promoting independence and active participation within the community. Care Connexions UK adheres to the principles of person-centred active support, ensuring that individuals are involved in every aspect of their lives and are supported to make as many choices as possible.

We will then facilitate your move into the supported living facility and provide ongoing 24-hour care and support from our dedicated team. Regular reviews of the support plan will be conducted to ensure its continued relevance and effectiveness in meeting your needs.

Throughout both processes, Care Connexions UK emphasises regular reviews of care and support plans to ensure their continued appropriateness and effectiveness. Maintaining open communication with individuals receiving care and their families is also crucial for providing updates and addressing any concerns that may arise.

For Domiciliary Services:

The process generally begins with an initial inquiry made via phone or email. Following this, an experienced care coordinator will conduct a comprehensive needs assessment. This assessment aims to thoroughly understand your specific care requirements, daily routines, personal preferences, and the level of support needed. Based on this assessment, a personalised care plan will be developed in collaboration with you and your family, if desired.

This plan will outline the specific services to be provided, the frequency and duration of care visits, and your goals for maintaining independence. Care Connexions UK will then carefully match you with a compassionate and skilled care worker who is best suited to meet your unique needs and preferences. Once the care plan is in place, the assigned care worker will begin providing support according to the agreed-upon schedule. Regular reviews of the care plan are essential to ensure that your evolving needs continue to be met effectively.